Please note that on Wednesday 16th August our Main Helpdesk's opening hours have changed to: Monday to Thursday 9.15am to 5.30pm and Friday 9.15am to 4.30pm. Thank you for your understanding and we apologise for the inconvenience caused.


A cookie is a small file that a website puts on a user’s computer and is used by the website to send information to your browser and for the browser to return information to the website. Cookies cannot be programmed, cannot carry viruses, and cannot install malware on your computer.

This website does not use any cookies which retain personal information about you after your session ends. The information your browser sends to the website is used for authentication and identification of your session and allows us to display the correct information on the web site. We match the cookie against your details so we can distinguish you from other users as you browse the site, which helps us to provide you with a good user experience. Most browsers enable a user to disable cookies. If you do so however this site may not function correctly. We record and store details of the pages visited so that we can generate usage statistics. We do not sell or share any information gathered to other companies. Any cookies only last for the duration of your use of this website. Your web browser will delete them when you log out of the site or have been inactive for a period of time.

By continuing to use this web site you give your consent for us to use cookies as set out above. If the way we use cookies changes significantly (e.g. a new cookie being added with different functionality) we will inform you from the log in page. This detail will always be available to you from the log in page or from the navigation links at the bottom of all pages.

The table below gives more detail on the specific cookies used on our site:

URL Type Description
Session Cookie Used to authenticate a user on a web site. This cookie is removed when the user closes their browser or the session expires
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