Please note that our Helpdesk will be closed from 20 October 2026 to 23 October 2026 due to internal training to help us provide the best possible service to our panel members. During this period, we will continue to assist with enquiries via email. We appreciate your understanding and look forward to supporting you. Thank you for your continued participation.

Shop and Scan Helpdesk

For general enquiries

Opening Hours

Monday - Thursday 9.15am - 5.30pm
Friday 9.15am - 4.30pm

Freephone

1800 313 213

Email

shopandscanireland@kantarworldpanel.com

Rewards Helpdesk

For rewards enquiries, ordering vouchers and log in assistance

Opening Hours

Monday - Friday 9am - 5pm

Freephone

1800 818 517

Email

enquiries@shopandscan.ie

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